I began my professional journey as a Systems Engineer Intern at Inspired IT in 2022. During my time there, I gained comprehensive skills in various applications including Datto, Microsoft, Azure, Windows, and Exclaimer, along with providing remote support.

Since March 2023, I've been working as a self-employed Commercial Field IT Technician, specializing in retail technical installations such as POS systems, servers, and office printers. I work under contract with IMI Solutions via ITN Technology.


Education 🏫

Joondalup Senior School

(Feb 2022 - Oct 2023)


At Joondalup Senior School, I completed General Studies. This included a Certificate II in Workplace Skills and two days per week of external Workplace Learning.

Churchlands Senior High School

(Feb 2018 - Dec 2021)


At Churchlands, I undertook general classes along with a few electives: Hospitality and Computer Science. I participated in the Musical program from 2018 to 2020, after which I decided to focus more on Computer Science.


Professional Work 💼

Inspired IT

(Jan 2022 - Oct 2022)

My first professional engagement was with Inspired IT. My responsibilities there were diverse and included Office 365 Administration, Windows Server management, and providing both Remote and On-site IT Support, among other tasks.

Here are the details of the tasks I performed for Inspired IT:

  • Setup, Deboard and Manage devices & servers using Datto RMM, Backupify and Microsoft's Deployment Toolkit.
  • Communicated with clients using tickets on Datto AutoTask, providing resolutions.
  • Managed client orders using Datto Commerce.
  • Windows Server (Active Directory, Group Policy, Powershell, MDT).
  • Office 365 Administration (Azure Active Directory, Local Active Directory, Exchange, Teams, SharePoint, Endpoints).
  • Managed Email Signatures at a mass scale using Exclaimer.
  • Purchased and managed Office licenses using CSP Portal (A Microsoft Cloud Solution Provider).
  • Provided Remote and On-site IT support for clients.

ITN Technology

(Mar 2023 - Present)

As a self-employed contractor, I work with ITN Technology under a contract with IMI Solutions. I specialize in retail technical installations. My responsibilities include:

  • Deploying and configuring point-of-sale (POS) equipment.
  • Deploying and configuring servers.
  • Deploying and configuring office printers.
  • Collaborating closely with IMI Solutions.
  • Bringing technical expertise, problem-solving skills, and a commitment to efficient installations to every project.